CasinoWays Privacy Policy

At CasinoWays Online Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This Privacy Policy explains what information we collect, why we collect it, and how we use, store and safeguard it when you visit casinoways.com or our mirror domain. By registering an account or using our services, you agree to the practices described in this policy.

Who We Are and What This Policy Covers

CasinoWays Online Casino is operated by Sefiarray B.V., a company registered in Curaçao under number 155219, with its registered office at Fransche Bloemweg 4, Willemstad, Curaçao, and licensed by the Curaçao Gaming Authority under licence number OGL/2024/842/0350. Sefiarray B.V. is a wholly owned subsidiary of Dumelita Ltd, based in Paphos, Cyprus. Throughout this document, "we", "us" and "our" refer to the operator of CasinoWays Online Casino. This policy applies to all visitors and registered players who use our website, whether on desktop or mobile, and anyone searching for Casinoways login, Casino Ways login or CasinoWays casino login services.

Information We Collect

We collect personal and technical information to provide you with a safe, personalized gaming experience. Our registration and verification processes require accurate data so we can comply with our licensing obligations.

• We collect your name, date of birth, address, email address and phone number upon registration.
• We gather identity verification documents, including government-issued ID and a utility bill no older than three months, through our AI verification tool when required.
• We record your transaction history, including deposits, withdrawals, currency used (EUR, BTC, ETH, LTC, DOGE, USDT, BNB, TRON, BCH, EOS or XRP) and payment method details.
• We track your gaming activity, including games played, wagers placed, bonuses claimed and loyalty points earned.
• We collect technical data such as your IP address, device type, browser version and operating system to prevent fraud and to ensure compatibility with our platform.
• We may collect communications you send us via live chat or email support.

How We Use Your Information

Our use of your data is limited to legitimate operational, legal and security purposes. We at CasinoWays process your information to verify your identity, detect duplicate accounts (since only one claim per person, household, IP address or phone number is permitted for our welcome bonus), and prevent fraudulent activity. Our CasinoWays team also uses your data to manage deposits and withdrawals, calculate wagering requirements, administer our loyalty programme, and communicate important account updates, including notifications about Cash Comet drops via SMS if you have opted in.

We use aggregated and anonymized data to improve our games, website performance and marketing strategies. If you have expressed interest in terms such as Casinoways no deposit bonus, Casino ways free spins or Casinoways promo code, we may use your browsing behavior to tailor relevant offers, always in line with applicable advertising regulations.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you (our Terms and Conditions), our legitimate interests in preventing fraud and ensuring platform security, and compliance with our regulatory obligations under Curaçao gaming law. Where required, we rely on your consent, which you may withdraw at any time by contacting our support team.

Sharing Your Information

We do not sell your personal data to third parties. However, our Casino Ways platform may share information with trusted partners necessary for our operations.

• We share data with payment processors, including CoinsPaid and MiFinity, to process your deposits and withdrawals securely.
• We share information with identity verification providers to confirm your age and identity.
• We may disclose data to regulatory authorities, law enforcement agencies or auditors when legally required.
• We share limited data with game providers such as Play'n GO, Blueprint Gaming, Playson, Evoplay, Spinomenal, Fantasma, Hacksaw Gaming, Booming Games, PG Soft, Spribe and Jili Games, and live providers such as Vivo Gaming and AE Sexy, solely to deliver gameplay functionality.
• We may share data with marketing partners strictly in accordance with your consent preferences.

Data Retention

We retain your personal and transactional data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax and regulatory obligations. If your account becomes inactive for twelve months or more, our CasinoWays Online Casino system applies a monthly management fee as outlined in our general terms, and we continue to retain your data in accordance with applicable retention laws. Verification may be triggered after €2,000 in cumulative deposits or withdrawals within a rolling 180-day period, and related documents are stored securely for compliance purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our Casinoways casino website uses cookies for session management, security, and to measure the effectiveness of our promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality. For more details, please refer to our separate Cookie Policy.

Your Rights

We respect your rights regarding your personal data. Depending on your jurisdiction, you may exercise the following rights by contacting us.

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain processing activities.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to request a copy of your data in a portable format.

To exercise any of these rights, please contact our support team at [email protected], and we will respond within a reasonable timeframe.

Data Security

We at Casino Ways implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss or misuse. Our security protocols include encryption, secure servers and restricted internal access controls. While we strive to protect your information, no online transmission is entirely secure, and we encourage you to use strong passwords and keep your login credentials confidential when accessing Casinoways login or Casino ways casino login pages.

International Data Transfers

As we serve international players across EUR markets, including English-speaking markets such as the United Kingdom, Ireland, Canada and New Zealand, your data may be transferred and processed outside your country of residence. We ensure that any such transfer is conducted with appropriate safeguards in compliance with applicable data protection standards.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including but not limited to the United States, Australia, Belgium, France, Germany, Spain and others listed in our Terms and Conditions. If you access our platform from a restricted jurisdiction, we reserve the right to suspend your account and may be required to process data differently to comply with local regulations.

Children's Privacy

CasinoWays Online Casino does not knowingly collect data from individuals under the legal gambling age. Our services are strictly intended for adults, and we require identity verification to confirm eligibility before allowing withdrawals or continued account use.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or service offerings. We encourage you to review this page regularly. Continued use of our CasinoWays casino services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle Casinoways deposit or Casino ways withdrawal data, or wish to exercise your data rights, please reach out to our support team via live chat, available 24/7, or by email at [email protected]. We are here to help with any privacy-related concerns regarding your use of our Casinoways slots, Casino ways live casino games, or any other part of our platform.