CasinoWays Terms and Conditions

Welcome to CasinoWays. These Terms and Conditions govern your use of our website and all services we provide. By creating an account, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, you must not use our services. At CasinoWays, we reserve the right to amend these terms at any time, and continued use of our platform constitutes your acceptance of any changes.

About Our Casino

CasinoWays is operated by Sefiarray B.V., a company registered in Curaçao under company number 155219, with its registered office at Fransche Bloemweg 4, Willemstad, Curaçao. We are a wholly owned subsidiary of Dumelita Ltd, based in Paphos, Cyprus. Our casino holds a licence issued by the Curaçao Gaming Authority, licence number OGL/2024/842/0350. We at CasinoWays operate in full compliance with our licensing obligations and applicable regulations.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete casinoways register procedures, you confirm that all information you provide is accurate, current and complete. We do not accept players from American Samoa, Australia, Austria, Belarus, Belgium, Myanmar, China, Curaçao, Cyprus, Czech Republic, France, Germany, Guam, Hong Kong, Iran, Iraq, Japan, North Korea, Laos, Libya, Macau, Malaysia, the Netherlands, Nigeria, Portugal, Slovakia, Somalia, Spain, Sudan, Sweden, Syria, Thailand, the United States and its territories.

• You may only hold one account with us at any time
• We may request identity verification documents, including ID and a utility bill not older than three months, through our AI verification tool
• Verification may be triggered after €2,000 in deposits or withdrawals within a rolling 180-day period
• We reserve the right to suspend or close accounts that breach these terms

Deposits and Withdrawals

Our casino accepts EUR, BTC, ETH, LTC, DOGE, USDT, BNB, TRON, BCH, EOS and XRP. When you make a casinoways deposit, the minimum amount accepted is €20. Accepted deposit methods include Visa, Mastercard, Google Pay, Apple Pay, Bank Transfer and e-wallets through MiFinity, as well as CoinsPaid cryptocurrency options.

For any casinoways withdrawal, the minimum amount is €100; requests below this threshold will be rejected. Players who deposit via Visa, Mastercard or Apple Pay must withdraw via Bank Transfer to an EUR IBAN account. We also support e-wallet and cryptocurrency withdrawals. Our withdrawal limits are €2,000 per day, €6,000 per week and €15,000 per month, with higher limits available for VIP players by separate agreement. Maximum daily winnings are capped at €50,000.

• Every deposit not linked to a bonus must be wagered at least 1x before withdrawal
• Inactive accounts of 12 months or more will incur a €10 monthly management fee
• Withdrawals of €10,000 or more from self-excluded or timed-out accounts are subject to a 50% administration fee
• Withdrawals are processed within 1-3 business days following successful verification

Bonuses and Promotions

At CasinoWays, we offer a range of promotions, including our COSMIC WELCOME package of 100% up to €300 on your first deposit. This casinoways bonus is available to new players only, with one claim allowed per person, household, IP address or phone number. The minimum qualifying deposit is €20, and wagering requirements are 35x the bonus amount, to be completed within 7 days. Here at CasinoWays, we restrict bonus funds to slot games only, and cryptocurrency deposits do not qualify for this casinoways bonus code offer.

• Maximum bet with active bonus funds: €5 per spin or €0.50 per bet line
• Single bets of 25% or more of your total balance are not permitted
• Maximum conversion from bonus funds or bonus winnings: €5,000
• Wagering contribution: slots, arcade and scratch cards 100%; table, card and live casino games 10%
• Excluded titles include Mega Moolah, Mega Fortune, Dead or Alive, Dead or Alive 2, Immortal Romance, The Dog House series, Money Cart, Sugar Rush, Chaos Crew and others

Our Monday Reload Bonus offers 50% matched deposit up to €200 every Monday, and our Cash Comets feature random cash drops up to €2,500 on eligible bets. We also provide Live Casino Free Bets, cashbacks, Super Spins and Prize Wheel spins as part of our loyalty offerings. Note that we do not currently offer a casinoways no deposit bonus, though our Exclusive Shop occasionally provides free spin rewards with capped winnings. Unused bonuses expire after 7 days, and free spins expire after 2 days unless otherwise stated.

Games and Fair Play

Our platform features over 2,000 slots, 30+ live dealer games and more than 3,000 titles in total, supplied by trusted providers including Play'n GO, Blueprint Gaming, Playson, Evoplay, Spinomenal, Fantasma, Hacksaw Gaming, Booming Games, PG Soft, Spribe and Jili Games. We offer access to casinoways slots, casinoways live casino tables and progressive jackpots including the Play'n GO network jackpot GO Millions. All games on our site use certified random number generators to ensure fair outcomes. We do not currently offer sports betting, though a sportsbook covering football, tennis, cricket and more is planned.

Loyalty Program

We reward consistent play through our loyalty programme, where points are earned on every wager. As you progress through our levels, you unlock bonuses, cashbacks and higher withdrawal limits. Points may be redeemed in our Exclusive Shop for unique rewards, with shop free spins capped at €20 in withdrawable winnings. Our loyalty structure is designed to recognise our most engaged players.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if we suspect fraud, bonus abuse, multiple accounts, underage gambling, or any breach of these terms. In such cases, we may withhold winnings and void any associated bonus funds. If you request a withdrawal before completing wagering requirements, your bonus and related winnings will be forfeited.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools such as deposit limits, self-exclusion and timeout options to help you stay in control. If you believe you need support, we encourage you to contact our team or seek assistance from a professional organisation.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected]. Whether you need help with a casinoways login issue, a casino ways withdrawal query, or general questions about our casinoways casino app compatibility, we are here to assist. Our services are fully optimised for mobile browsers across all devices, with no dedicated app required.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. We are not liable for any losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Our liability, where applicable, is limited to the maximum extent permitted by law.

Governing Law

These terms are governed by the laws applicable to our Curaçao Gaming Authority licence. Any disputes arising from your use of our services will be handled in accordance with our licensing jurisdiction. By continuing to use CasinoWays, you accept these terms in full and acknowledge our right to update them periodically to reflect regulatory or operational changes.